There may be several reasons why you have not yet received the tracking number:
- Your order has not yet left our warehouse.
- Your order is on its way, but the confirmation email has landed in your spam folder. Please check to see if it is there.
- The order status under My Donna account says the order is on its way, but you cannot find the email. Please reach out to us. Our team will do everything possible to help you. Get in touch here.
We are very sorry to hear that you received the wrong order. We would like to make it right. Please reach out to us and let us know what went wrong. Our team will do everything possible to help you.
Get in touch here.
We are very sorry to hear that your order arrived damaged. We would like to make it right. Please reach out to us and let us know what went wrong. Our team will do everything possible to help you.
Get in touch here.
We are very sorry to hear that your order arrived incomplete. We would like to make it right. Please reach out to us and let us know what went wrong. Our team will do everything possible to help you.
Get in touch here.
We are very sorry to hear that your order got lost. We would like to make it right. Please reach out to us and let us know what went wrong. Our team will do everything possible to help you.
Get in touch here.